Welcome to the BTM Global Blog!
Here you’ll find our perspective on industry news and trends, the latest happenings at BTM Global, and a window into our dynamic team members and culture.
How Perry Ellis Deployed Clearer Customer Visibility and an Improved Loyalty Program in just Seven Weeks!
How Perry Ellis Deployed Clearer Customer Visibility and an Improved Loyalty Program in just Seven Weeks! By Kimberly Berneck, Senior Vice President, Delivery Management A 360-degree view of customer behavior and a stellar loyalty program that better rewards and retains customers. [...]
Meet the Team: Matt Posey, NetSuite Practice Director
Meet the Team: Matt Posey, NetSuite Practice Director At BTM Global, we believe our work is about more than just technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives [...]
Enough with the Fluff. Let’s get to the Facts.
Enough with the Fluff. Let’s get to the Facts. By Tom Schoen, CEO, BTM Global Choosing a system integrator and partner for your technology implementation isn’t anyone’s idea of fun. I get it. And wading through the marketing-speak, like “We’re [...]
Knowing is Half the Battle: Common Mistakes in Technology Implementations
Knowing is Half the Battle: Common Mistakes in Technology Implementations Retail technology implementations are complex, whether you’re upgrading an existing app or implementing an entirely new system. So it’s easy to overlook or miss something in that whirlwind, and it [...]
Meet the Team: Nicola Adusei-Sarkodie, Business Analyst
Meet the Team: Nicola Adusei-Sarkodie, Business Analyst At BTM Global, we believe our work is about more than just technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives you [...]
Oracle Report on the Loyalty Divide: Retailer and Consumer Perspectives
Oracle Report on the Loyalty Divide: Retailer and Consumer Perspectives If you’re a living and breathing human being, you’ve probably been targeted for a retail loyalty program: “Sign up for our emails and get 10% off!” or “Get rewards for [...]