The Role of a System Integrator in your Technology Implementation Purchasing or upgrading a significant technology application or system requires a web of logistics, to put it mildly. You may be working with several different vendors, and all require tight coordination to ensure your project proceeds steadily onward. Technology providers – the vendor who sells … Read More
BTM Founder and Philanthropy Mission Spotlighted “Our employees know that the leadership team cares—not just about revenue,” explained BTM founder and CTO Andy Huynh in this month’s issue of Twin Cities Business Magazine. In a look at philanthropic efforts of companies and individuals around the region, the magazine came across our work with families in Minnesota and … Read More
Knowing is Half the Battle: Common Mistakes in Technology Implementations Retail technology implementations are complex, whether you’re upgrading an existing app or implementing an entirely new system. So it’s easy to overlook or miss something in that whirlwind, and it happens often. At Retail Customer Experience, BTM’s Kimberly Berneck recalls the most typical pitfalls that … Read More
Moving to the Cloud isn’t Always a Clear-Cut Decision The retail industry has been talking about the cloud for years, and much of the conversation has focused on the benefits of moving core systems and data off premise and to the cloud. Many organizations have moved to the cloud; in fact, Forbes has reported that … Read More
Can you trust your implementation partner to manage scope? When a technology project fails spectacularly, it’s probably fair to say that both parties earn some of the blame. However, many retailers ultimately rely on the implementation partner to not let the technology project get out of hand. In this article for Retail Customer Experience, Tom Schoen … Read More
