Turn Your Plans into Reality
From customer stories to webcasts and project advice, our videos give you the tools you need to strategize and execute a successful technology project.
Webinars
World’s Largest Christmas Store Manages Growth & Complex Taxation with NetSuite
View the webinar to learn how Bronner’s CHRISTmas Wonderland achieved better inventory accuracy, increased ecommerce revenue and smoothly manages taxation issues.
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Nighthawk NetSuite Implementation: Accelerating Growth and Automation
To improve operations and drive growth, Nighthawk replaced its QuickBooks ERP with the more automated and scalable NetSuite. Hear from Nighthawk and its implementation partner, BTM Global, as we discuss the ins and outs of this transformative project.
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NetSuite Solutions for the Oil, Gas and Energy Industries
Learn how BTM Global and NetSuite can help your oil, gas or energy organization operate more efficiently and profitably.
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Videos
Watch the unique story of BTM Global’s founding and learn about the driving forces behind our history: The opportunity to challenge oneself, a commitment to client service and employee welfare, and never forgetting those less fortunate.
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BTM Global: Experience the Difference
Employees tell us they love working at BTM because of the camaraderie, autonomy, and a supportive culture that helps them feel successful at work and in their personal lives. With flexibility and opportunities to grow, BTM employees “choose their own adventure!”
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We push the envelope with Oracle Retail solutions, helping our clients solve their biggest challenges. Learn about our unique project approach and how we help retailers achieve better efficiency, service and productivity.
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We are the rare NetSuite Partner with NetSuite ecosystem experience because we’ve implemented it for our own daily work. We’ll help maximize your NetSuite investment for your current goals and stay nimble for the future.
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Here’s the BTM Global Difference
System integrators aren’t created equal. In 60 seconds, learn how the BTM Global approach and our team’s expertise give clients more holistic solutions to today’s business challenges and support growth into the future.
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Helzberg Diamonds Delivers Personalized CX with BTM Global & Oracle Retail
Jeff Rohr, CIO of Helzberg Diamonds, shares why BTM is an “invaluable partner” and how Oracle Retail technology helps reduce friction points so store customers can get the information they need quickly and efficiently.
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Perry Ellis International Stays Ahead with Innovative Technology & Strong Partnerships
PEI chose BTM Global to implement the latest Oracle Retail systems in an expedited timeframe. Working closely with PEI and the Oracle teams, BTM completed the implementation and PEI went live within six months.
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Red Wing Shoe Company’s Point-of-Service Upgrade
Marc Kermisch, CIO of Red Wing Shoes, explains the retailer’s process and experience with implementing the Oracle Retail Xstore Point-of-Service software, and notes that the Oracle partner network was “a big value” to Red Wing Shoes.
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World Kitchen: Enhancing Customer Experience
World Kitchen wanted to invest in a new point-of-service system to better serve customers and empower store associates. Marlana Briggs explains why WKI chose Oracle Retail Xstore technology and BTM Global as the system integrator, as well as the improvements in customer service as a result.
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How to Select the Right Technology Partner
When searching for a system integrator, it’s not uncommon for retailers to be uncertain about what they should seek out. Some have even asked us, “What should I be looking for in a partner?” Tom Schoen discusses the four things that any partner should offer throughout your engagement with them.
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Retail Payment Technology Concerns and Considerations
Retailers are finding that the implementation of payment security solutions, like EMV, have been difficult at best. Tom Schoen discusses our recommendations for managing such a project and ensuring its success.
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Balancing Personalization with Data Security
As consumers demand a more personal shopping experience, retailers struggle to identify each unique customer. Third-party tools can help solve the problem, but there are many security questions to consider.
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How to Transition Technology Project from vendor to your Internal Team
It takes planning and foresight to transition a project from your system integrator to your internal IT team. Success should be defined as “no surprises” and the transition should feel seamless. Tom Schoen covers the steps to take to ensure your project transition is a smooth one.
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Cloud Based Technology Considerations
There’s a lot of debate in the retail industry about whether and when to move store systems to the cloud. BTM president Tom Schoen gives an overview of the four key factors to know and understand as you consider moving store systems to the cloud.
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Four Factors for a Successful Technology Implementation
We often advise clients on the planning and strategy of a technology implementation. One of the most common questions we’re asked is, “How do I prepare for an implementation project?” Tom Schoen discusses four factors to make an implementation a success.
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Also See: Case Studies | White Papers & Guides