After all the work of implementing NetSuite solutions, you need to maximize your investments of time and cost. Post go-live, small changes may interrupt integrations. The need for enhancements will be discovered. Your team’s knowledge must stay up-to-date.
If you need an extra boost with managing your implemented NetSuite solutions, you’ve come to the right place.
SuiteBoost plans include functional, development, and administrative support services.
- Business solution advisement and system development: Personalized training, guided optimization,
and new release assistance - Release management and performance monitoring
- Change management
- Diagnosis/amendment based on NetSuite customizations
- Architecture (reports, dashboards, configurations, integrations and SuiteScripts)
- Annual review for adoption and optimization
- A single point of contact with knowledge of your business and NetSuite solution(s)
- Weekly reporting and accountability
- Fast response times
Is SuiteBoost Right for You?
| Challenge | How BTM’s SuiteBoost Can Help |
|---|---|
| I need support with NetSuite customizations. | Make BTM your go-to resource for customization troubleshooting and optimizations. |
| My team has changed and they’re not familiar with the system. | Our seasoned experts will develop a personalized training specific to your team’s needs. |
| I used BTM Global as an implementation partner. What can you do for managed services? | We know your business and team better than any other vendor. We’ll hit the ground running with a plan to complete your requests efficiently and expertly. |
| We need help learning everything our NetSuite solution can do for us. | We’ll create and guide a change management plan to get your team comfortable with NetSuite and maximizing its ROI. |
Our SuiteBoost NetSuite Managed Services plan options are below. Don’t see what you need? No problem. We can also customize a SuiteBoost package that works for your organization.
BTM Global SuiteBoost Plans
| Basic | Advanced | Partner |
|---|---|---|
| 5 hours per month | 15 hours per month | 30 hours per month |
| On-shore help desk | On-shore help desk | On-shore help desk |
| Account manager | Account manager | Account manager |
| Targets the most immediate needs of the current platform | Business solution advisement and system development (training, optimization, new release assistance, remediation) | Business solution advisement and system development (training, optimization, new release assistance, remediation) |
| Business solution advisement and system development (training, optimization, new release assistance, remediation) | Release management and performance monitoring | Release management and performance monitoring |
| Architecture (reports, dashboards, configurations, integrations and SuiteScripts) | Architecture (reports, dashboards, configurations, integrations and SuiteScripts) | |
| Annual review for adoption and optimization | Annual review for adoption and optimization |
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