Most professional services tech firms use contracted off-shore teams. Learn why our off-shore teams are real BTM employees – and why that matters to our clients.
How Professional Services Firms can Optimize Resource Management Tom Schoen, CEO At a professional services organization, resource management is the core of the business: getting the right people, with the right skills, on the right projects for the right amount of time. Some firms approach resource management as an art, but the most successful ones [...]
Helzberg Diamonds & BTM Discuss Smart Upgrades at Cross Talk 2019! Oracle Retail Cross Talk is an executive retail forum that connects brands to share best practices and innovative ideas. We love the exclusive focus on retail, the diversity of helpful sessions, and the time to engage with current clients and new connections! We’re especially [...]
We’re Celebrating a Year of Firsts at NRF 2019! We have a lot to celebrate at NRF’s Big Show, which kicks off this weekend! We’ll be at booth #218 and we want to hear your concerns, plans and challenges for 2019 – plus, you can learn about our work and “firsts” in 2018: Our first full year as a [...]
How Perry Ellis Deployed Clearer Customer Visibility and an Improved Loyalty Program in just Seven Weeks! By Kimberly Berneck, Senior Vice President, Delivery Management A 360-degree view of customer behavior and a stellar loyalty program that better rewards and retains customers. What retailer doesn’t want that? And how about in just seven weeks? Perry Ellis International [...]
