The modern point-of-service (POS) is much more about service than about sales. As stores increasingly become a place for new experiences, the POS takes on an enhanced role in the customer lifecycle. For instance, it may empower associates to engage with customers on a deeper level with mobile commerce capabilities, provide seamless inventory visibility across [...]
Retailers don’t have an option when it comes to keeping up with the unprecedented changes happening in the industry: They must transform and modernize, and technology infrastructure is key to that. A global retailer with thousands of stores sought to improve its in-store customer experience, enable greater productivity and efficiency tools for store associates, and [...]
Oracle Industry Connect lived up to its name last week, as the event was all about connecting for us: Connecting with current clients, potential clients, partners and so many others in the retail tech industry. We were proud to be a gold sponsor of an event that establishes and shapes so many of the relationships [...]
Oracle Retail Price Management (RPM) has been upgraded exclusive of an Oracle Retail Merchandising System (RMS) upgrade. A national retailer wanted to upgrade its RPM to take advantage of more robust capabilities and enhancements that would provide a richer set of promotional features, especially around omni-channel pricing. However, the RPM application is designed to work [...]
Perry Ellis International (PEI) sought to transition to the latest version of Oracle Retail to better leverage its goal of commerce anywhere; increase pricing and allocation capabilities; improve inventory management; strengthen security; and modernize its point-of-service (POS) technology. But when it turned to technology vendor partners to make this happen, all but one recommended time-consuming, [...]
