Oracle Retail Price Management (RPM) has been upgraded exclusive of an Oracle Retail Merchandising System (RMS) upgrade.
A national retailer wanted to upgrade its RPM to take advantage of more robust capabilities and enhancements that would provide a richer set of promotional features, especially around omni-channel pricing. However, the RPM application is designed to work very tightly with RMS and has traditionally required a concurrent RMS upgrade – at times, a multi-million dollar and multi-year process.
Like so many others in the industry, this retailer needed to keep costs and disruptions to a minimum while still gaining the benefits of the enhancements. So it turned to BTM to figure out how to accomplish something no technology partner has ever done before.
Because of our team’s expertise and deep knowledge of the application, we approached the RPM upgrade in a completely different way. With out-of-the-box thinking and a proactive approach, we created a way for the retailer to upgrade RPM without upgrading RMS. Despite the novelty of the approach, the retailer was enthusiastic: It was a lower cost and risk, and the investment would pay enormous dividends if it worked.
And it has. The RPM upgrade is now live across their enterprise.
The company has gained enhanced omni-channel functionality, including more complex pricing and promotion functionality that will deliver increased margins on promotions and increased operational efficiencies internally. But most of all, the company achieved incredible cost savings and minimal disruption due to its willingness to embark on a uniquely innovative project.