Tom Schoen in RIS News: Planning for a Smooth Knowledge Transition
Technology and systems are at the core of your operations, so when a new system has to be implemented, it requires an immense amount of planning to ensure you choose the right technology, the right technology partner, and that the implementation goes smoothly.
But too often, the last critical piece is overlooked: How to transition the system knowledge from your partner to your internal IT team.
Knowledge transition shouldn’t be the last piece of the project; it should be an ongoing discussion and action item throughout.
In his article for RIS News, BTM president Tom Schoen looks at best practices for ensuring a smooth knowledge transition: Assessing your capabilities, engaging your team and managing the change.
Read the full article here on RIS News.