It’s Time to Rethink the Traditional RFP Process By Tom Schoen, CEO As we all work to serve our customers and employees in the midst of the COVID-19 pandemic, we can use this time for new opportunities. Some of the most strategic companies focus on internal transformation and seek out new technology that puts them [...]
Six Ways Manufacturers can Make ERP Data Migration Easier ArMand Nelson, Director of Strategy Managing and maintaining quality data is an ongoing battle, and one that most manufacturers aren't excited about taking on. It's tedious and time-consuming to make sure every field is correct, each duplicate is removed and every record is up [...]
Enough with the Fluff. Let’s get to the Facts. By Tom Schoen, CEO, BTM Global Choosing a system integrator and partner for your technology implementation isn’t anyone’s idea of fun. I get it. And wading through the marketing-speak, like “We’re the #1 integrator!” or “We’re the #1 vendor partner!” is tough when you can’t find [...]
Knowing is Half the Battle: Common Mistakes in Technology Implementations Retail technology implementations are complex, whether you’re upgrading an existing app or implementing an entirely new system. So it’s easy to overlook or miss something in that whirlwind, and it happens often. At Retail Customer Experience, BTM’s Kimberly Berneck recalls the most typical pitfalls that [...]
Oracle Report on the Loyalty Divide: Retailer and Consumer Perspectives If you’re a living and breathing human being, you’ve probably been targeted for a retail loyalty program: “Sign up for our emails and get 10% off!” or “Get rewards for every $100 you spend!” Loyalty programs are a major focus for retailers of all stripes [...]
