Meet the Team: Trang Ha Huyen, Quality Control Lead
At BTM Global, we believe our work is about more than just technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives you a better understanding of the personalities and passions that make up BTM Global!
Trang Ha Huyen is responsible for a range of quality control processes at our Vietnam headquarters and is challenged with solving some of the most difficult functional issues, which keeps her work fresh and interesting. With a foot in American and Vietnam cultures, she appreciates working with international clients in an environment that she says has “American style and Vietnamese spirit!” Read on to learn more about Trang…
What are your responsibilities at BTM?
As a QC Lead, my responsibilities include coordinating functional analysis and software testing effort between on-shore and off-shore teams, making sure all the quality control activities are effectively planned and executed at our Vietnam headquarters, and that we are following established adaptive Software Development Methodologies. I am also in charge of estimating testing efforts, writing or reviewing functional specifications, test plans and test results. I am the point of contact or escalation point for difficult or out-standing functional issues.
Why made you want to join the BTM team?
I wanted to work with a U.S.-based team and improve my English and industry expertise, especially in the retail space. I also appreciate that BTM works with international clients and that the founder is Vietnamese. BTM is like my second family; it’s a professional environment with American style and Vietnamese spirit.
What excites you about your work?
I love improving my skillset, including soft skills and technical skills. I have learnt a lot day by day when working through many projects. Moreover, I can suggest my own ideas for process improvements, and I appreciate contributing to the overall development of the company.
I enjoy working in the retail technology space because of the business intelligence aspect; I like working in business flows in both the software and in “real” retail life.
What do you wish others in the industry knew about BTM?
BTM has extremely strong retail technology expertise and has accomplished things that many other system integrators can’t or haven’t done. And with both the U.S. and Vietnam-based teams, we can provide the best solutions and services to clients.
Tell us about your life outside of work.
My hobbies include enjoying new foods and travelling, including to some beautiful places in Vietnam such as Phu Quoc Island, Ha Long Bay, Ba Na Hill, Old Town Hoi An Ancient. I’ve also travelled to Singapore, Thailand, Cambodia and the U.S., but now that I have a 5 year-old child, I don’t have much time to travel a lot! I enjoy spending time with my son at the zoo, parks and the bookstore. For myself, I have a daily yoga practice to improve my health.
Want to connect with Trang? Find her here on LinkedIn.