Gourmet International Gets a Much-Needed Distributor ERP System Upgrade Upgrading an antiquated system works best when there’s a strong plan in place. Recently, BTM Global worked with Gourmet International, a Family-Owned Importer and Distributor of Specialty Food & Beverages based in Grand Rapids, Michigan, to address systemic issues in their back end and provide … Read More
Meet the Team: Lac Pham, Oracle NetSuite VN Practice Manager At BTM Global, our work goes beyond integrations and technology. We prioritize our relationships, building strong connections with our clients and colleagues. Our “Meet the Team” series introduces you to the personalities and passions making up BTM Global! What are your responsibilities at BTM? … Read More
Buy Now, Pay Later: Breaking Down This Popular Payment System Layaway, allowing customers to put down a deposit to hold an item until they can pay in full, is becoming a thing of the past. In today’s world, retail customers like instant gratification. If money is a concern, they are turning to new ways … Read More
Scalability & Customer Satisfaction: How and Why to Invest in a Help Desk In recent years, a high percentage of store closures have been partly due to a lack of loyal repeat customers and the ability to service customers to meet ever-changing expectations. At the rate businesses are closing, it’s in retailers’ best interests to … Read More
Meet the Team: Raphael Gomes, Lead Technical Engineer At BTM Global, our work goes beyond integrations and technology. We prioritize our relationships, building strong connections with our clients and colleagues. Our “Meet the Team” series introduces you to the personalities and passions making up BTM Global! Raphael Gomes is an integral part of the … Read More
