Point of View

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6th June

TomTalks Video Series: Four Factors when Transitioning Store Systems to the Cloud

June 6th, 2017|People, Point of View, Video|

There’s a lot of debate in the retail industry about whether and when to move store systems to the cloud. Corporate systems have lived in the cloud for some time, and the benefits of store systems in the cloud are similar, notably less costly implementations and shorter implementation times. In this episode of our TomTalks [...]

19th April

Small-Scale Technology Projects Still Face Complex Integration Questions

April 19th, 2017|BTM News, Media Coverage, Point of View|

It’s a volatile time for retailers, to put it mildly, and this uncertainty makes investments in retail operations more important than ever. But rather than large, enterprise-wide technology investments, we’ve seen an increasing number of retailers seek out smaller scale, more focused technology projects that address one specific area. And yet these projects don’t avoid [...]

11th April

Change Management during a Technology Project: Don’t Overlook your People

April 11th, 2017|People, Point of View|

By Andy Huynh, Chief Technology Officer Organizations rightfully spend a lot of time, money and resources figuring out which systems and applications will best help them meet their goals. Once determined, timelines are set, budgets are laid out, partners are brought on, teams are built and plans are executed. But the other half of the technology [...]

13th March

TomTalks Video Series: Transitioning from Your Tech Partner to Internal IT Team

March 13th, 2017|Point of View, Video|

Transitioning a project from your technology partner to your internal IT team takes planning and foresight. Success should be defined as “no surprises” and the end of the project may seem anti-climactic because your team has been entrenched in the project, making the transition feel seamless. In this one-minute TomTalks video, Tom Schoen covers the [...]

28th February

EMV Implementations: What’s Different for SMBs?

February 28th, 2017|People, Point of View|

By Kimberly Berneck, Senior Vice President, Delivery Management | BTM Global February 28, 2017 Improving payment technology, particularly with EMV, point-to-point encryption and tokenization, continues to be a priority for retailers. As high-profile security breaches persist in the news headlines, consumers are more wary of how, where and when their credit card information is transmitted. [...]