{"id":12906,"date":"2017-09-07T07:06:17","date_gmt":"2017-09-07T07:06:17","guid":{"rendered":"http:\/\/www.btmglobal.com\/?p=12906"},"modified":"2018-08-22T11:51:11","modified_gmt":"2018-08-22T16:51:11","slug":"fast-nimble-implementation-delivers-expanded-omni-channel-infrastructure-for-global-retailer","status":"publish","type":"post","link":"https:\/\/www.btmglobal.com\/fast-nimble-implementation-delivers-expanded-omni-channel-infrastructure-for-global-retailer\/","title":{"rendered":"Fast, Nimble Implementation Delivers Expanded Omni-Channel Infrastructure for Global Retailer"},"content":{"rendered":"
Retailers don\u2019t have an option when it comes to keeping up with the unprecedented changes happening in the industry: They must transform and modernize, and technology infrastructure is key to that.<\/p>\n
A global retailer with thousands of stores sought to improve its in-store customer experience, enable greater productivity and efficiency tools for store associates, and expand its omni-channel capabilities. A fast deployment was critical in order to launch the new infrastructure before the holiday season.<\/p>\n
The retailer selected BTM Global to implement Oracle Retail Omni-channel Solutions, including Xstore Point-of-Service (POS)and Order Broker. The scope of our involvement included custom modifications and integration to several non-Oracle Retail systems, EMV payment capabilities and system integration as well as the responsibility for environments, staging and deployments, and training of the IT team and third-party vendors.<\/p>\n
Within six months<\/span>, the retailer was live in several U.S. stores and is on track to launch the technology in more than 150 stores in the U.S in the coming months.<\/p>\n Ahead of the holiday season, the retailer is now well-positioned with integrated omni-channel technologies that increase conversion rates and reduce out-of-stock scenarios. Store associates equipped with mobile POS technology on tablets have greater visibility into real-time inventory and can execute online order fulfillments. Sales are captured and processed more efficiently, and flexible shipping options give customers more choices while minimizing costs.<\/p>\n","protected":false},"excerpt":{"rendered":" Retailers don\u2019t have an option when it comes to keeping up with the unprecedented changes happening in the industry: They must transform and modernize, and technology infrastructure is key to that. A global retailer with thousands of stores sought to improve its in-store customer experience, enable greater productivity and efficiency tools for store associates, and […]<\/p>\n","protected":false},"author":1,"featured_media":12349,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[38,46],"tags":[],"yoast_head":"\n