{"id":12591,"date":"2016-10-04T08:30:11","date_gmt":"2016-10-04T08:30:11","guid":{"rendered":"http:\/\/www.btmglobal.com\/?p=12591"},"modified":"2018-12-05T10:07:09","modified_gmt":"2018-12-05T16:07:09","slug":"xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience","status":"publish","type":"post","link":"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/","title":{"rendered":"Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience"},"content":{"rendered":"<h2><strong>Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience<\/strong><\/h2>\n<p>Red Wing Shoes\u2019 homegrown point-of-sale system had lived its lifespan, and the retailer was in need of a more modern POS that could help shift their retail locations from being a collection of stores to a true chain of stores.<\/p>\n<p>Working with BTM Global and Oracle, Red Wing Shoes has leveraged Oracle Retail Xstore to gain a unified view of its inventory, customer information, as well as experienced big gains around productivity. In fact, stores can now process a consumer transaction in about half the time.<\/p>\n<p>Marc Kermisch, CIO of Red Wing Shoes, explains their process and experience below, and notes that the Oracle partner network was \u201ca big value\u201d to Red Wing Shoes.<\/p>\n<p><object id=\"flashObj\" width=\"640\" height=\"358\" classid=\"clsid:D27CDB6E-AE6D-11cf-96B8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=9,0,47,0\"><param name=\"movie\" value=\"http:\/\/c.brightcove.com\/services\/viewer\/federated_f9?isVid=1&amp;isUI=1\" \/><param name=\"bgcolor\" value=\"#FFFFFF\" \/><param name=\"flashVars\" value=\"videoId=5105136201001&amp;linkBaseURL=http%3A%2F%2Fmedianetwork.oracle.com%2Fvideo%2Fplayer%2F5105136201001&amp;playerID=1787102915001&amp;playerKey=AQ~~,AAAAAFcSbzI~,OkyYKKfkn3xPOduPEsqhjskdCvDxqymz&amp;domain=embed&amp;dynamicStreaming=true\" \/><param name=\"base\" value=\"http:\/\/admin.brightcove.com\" \/><param name=\"seamlesstabbing\" value=\"false\" \/><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"swLiveConnect\" value=\"true\" \/><param name=\"allowScriptAccess\" value=\"always\" \/><embed src=\"http:\/\/c.brightcove.com\/services\/viewer\/federated_f9?isVid=1&amp;isUI=1\" bgcolor=\"#FFFFFF\" flashvars=\"videoId=5105136201001&amp;linkBaseURL=http%3A%2F%2Fmedianetwork.oracle.com%2Fvideo%2Fplayer%2F5105136201001&amp;playerID=1787102915001&amp;playerKey=AQ~~,AAAAAFcSbzI~,OkyYKKfkn3xPOduPEsqhjskdCvDxqymz&amp;domain=embed&amp;dynamicStreaming=true\" base=\"http:\/\/admin.brightcove.com\" name=\"flashObj\" width=\"640\" height=\"358\" seamlesstabbing=\"false\" type=\"application\/x-shockwave-flash\" allowfullscreen=\"allowfullscreen\" allowscriptaccess=\"always\" swliveconnect=\"true\" pluginspage=\"http:\/\/www.macromedia.com\/shockwave\/download\/index.cgi?P1_Prod_Version=ShockwaveFlash\" \/><\/object><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience Red Wing Shoes\u2019 homegrown point-of-sale system had lived its lifespan, and the retailer was in need of a more modern POS that could help shift their retail locations from being a collection of stores to a true chain of stores. Working with BTM [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":12592,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46,45],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience - BTM Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience - BTM Global\" \/>\n<meta property=\"og:description\" content=\"Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience Red Wing Shoes\u2019 homegrown point-of-sale system had lived its lifespan, and the retailer was in need of a more modern POS that could help shift their retail locations from being a collection of stores to a true chain of stores. Working with BTM [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"BTM Global\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BTMGlobal\/\" \/>\n<meta property=\"article:published_time\" content=\"2016-10-04T08:30:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-12-05T16:07:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2016\/10\/Red-Wing-video.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"250\" \/>\n\t<meta property=\"og:image:height\" content=\"139\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"btm-it-contact@btmgcs.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"btm-it-contact@btmgcs.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/\"},\"author\":{\"name\":\"btm-it-contact@btmgcs.com\",\"@id\":\"https:\/\/www.btmglobal.com\/#\/schema\/person\/d43317069627ad45260882cde9939b1e\"},\"headline\":\"Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience\",\"datePublished\":\"2016-10-04T08:30:11+00:00\",\"dateModified\":\"2018-12-05T16:07:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/\"},\"wordCount\":138,\"publisher\":{\"@id\":\"https:\/\/www.btmglobal.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2016\/10\/Red-Wing-video.jpg\",\"articleSection\":[\"Clients\",\"Video\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/\",\"url\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/\",\"name\":\"Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience - BTM Global\",\"isPartOf\":{\"@id\":\"https:\/\/www.btmglobal.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2016\/10\/Red-Wing-video.jpg\",\"datePublished\":\"2016-10-04T08:30:11+00:00\",\"dateModified\":\"2018-12-05T16:07:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/#primaryimage\",\"url\":\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2016\/10\/Red-Wing-video.jpg\",\"contentUrl\":\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2016\/10\/Red-Wing-video.jpg\",\"width\":250,\"height\":139},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.btmglobal.com\/xstore-in-action-how-red-wing-shoes-improved-productivity-and-customer-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.btmglobal.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Xstore in Action: How Red Wing Shoes Improved Productivity and Customer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.btmglobal.com\/#website\",\"url\":\"https:\/\/www.btmglobal.com\/\",\"name\":\"BTM Global\",\"description\":\"Retail System Integration &amp; 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