{"id":730,"date":"2015-12-04T02:54:23","date_gmt":"2015-12-04T02:54:23","guid":{"rendered":"http:\/\/theme-fusion.com\/avada\/?page_id=730"},"modified":"2020-10-06T12:59:43","modified_gmt":"2020-10-06T17:59:43","slug":"blog","status":"publish","type":"page","link":"https:\/\/www.btmglobal.com\/news\/blog\/","title":{"rendered":"Blog"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-padding-bottom:40px;--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\"><span style=\"color: #000000;\">Welcome to the BTM Global Blog!<\/span><\/h1><\/div><div class=\"fusion-text fusion-text-1\"><h2>Here you\u2019ll find our perspective on industry news and trends, the latest happenings at BTM Global, and a window into our dynamic team members and culture.<\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-blog-shortcode fusion-blog-shortcode-1 fusion-blog-archive fusion-blog-layout-medium fusion-blog-pagination\"><div class=\"fusion-posts-container fusion-posts-container-pagination fusion-no-meta-info fusion-blog-rollover\" data-pages=\"24\"><article id=\"blog-1-post-27702\" class=\"fusion-post-medium post-27702 post type-post status-publish format-standard has-post-thumbnail hentry category-strategic-technology-planning\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"202\" src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/04\/patrick-tomasso-fMntI8HAAB8-unsplash-320x202.jpg\" class=\"attachment-blog-medium size-blog-medium lazyload wp-post-image\" alt=\"Woman behind a register in a retail store working with a Help Desk\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271922%27%20viewBox%3D%270%200%202560%201922%27%3E%3Crect%20width%3D%272560%27%20height%3D%271922%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/04\/patrick-tomasso-fMntI8HAAB8-unsplash-320x202.jpg\" data-srcset=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/04\/patrick-tomasso-fMntI8HAAB8-unsplash-320x202.jpg 320w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/04\/patrick-tomasso-fMntI8HAAB8-unsplash-700x441.jpg 700w\" data-sizes=\"auto\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.btmglobal.com\/how-and-why-to-invest-in-a-help-desk\/\">Scalability &#038; Customer Satisfaction:  How and Why to Invest in a Help Desk<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-sep\"><\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-gallery\" href=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/04\/patrick-tomasso-fMntI8HAAB8-unsplash-scaled.jpg\" data-id=\"27702\" data-rel=\"iLightbox[gallery]\" data-title=\"Help Desk\" data-caption=\"\">\n\t\t\t\t\t\tGallery\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"fusion-rollover-title\">\n\t\t\t\t\t<a class=\"fusion-rollover-title-link\" href=\"https:\/\/www.btmglobal.com\/how-and-why-to-invest-in-a-help-desk\/\">\n\t\t\t\t\t\tScalability &#038; Customer Satisfaction:  How and Why to Invest in a Help Desk\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-categories\"><a href=\"https:\/\/www.btmglobal.com\/category\/strategic-technology-planning\/\" rel=\"tag\">Strategic Technology Planning<\/a><\/div>\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.btmglobal.com\/how-and-why-to-invest-in-a-help-desk\/\" aria-label=\"Scalability &#038; Customer Satisfaction:  How and Why to Invest in a Help Desk\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.btmglobal.com\/how-and-why-to-invest-in-a-help-desk\/\">Scalability &#038; Customer Satisfaction:  How and Why to Invest in a Help Desk<\/a><\/h2><div class=\"fusion-post-content-container\"><p> Scalability &amp; Customer Satisfaction:\u00a0How and Why to Invest in a Help Desk In recent years, a high percentage of store closures have been partly due to a lack of loyal repeat customers and the ability to service customers to [...]<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<article id=\"blog-1-post-27628\" class=\"fusion-post-medium post-27628 post type-post status-publish format-standard has-post-thumbnail hentry category-people\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"202\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27512%27%20height%3D%27306%27%20viewBox%3D%270%200%20512%20306%27%3E%3Crect%20width%3D%27512%27%20height%3D%27306%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" class=\"attachment-blog-medium size-blog-medium lazyload wp-post-image\" alt=\"Raphael Gomes Lead Technical Engineer\" data-orig-src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/02\/RG1-320x202.jpeg\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.btmglobal.com\/meet-the-team-raphael-gomes-lead-technical-engineer\/\">Meet the Team: Raphael Gomes Lead Technical Engineer<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-sep\"><\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-gallery\" href=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/02\/RG1.jpeg\" data-id=\"27628\" data-rel=\"iLightbox[gallery]\" data-title=\"RG1\" data-caption=\"\">\n\t\t\t\t\t\tGallery\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"fusion-rollover-title\">\n\t\t\t\t\t<a class=\"fusion-rollover-title-link\" href=\"https:\/\/www.btmglobal.com\/meet-the-team-raphael-gomes-lead-technical-engineer\/\">\n\t\t\t\t\t\tMeet the Team: Raphael Gomes Lead Technical Engineer\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-categories\"><a href=\"https:\/\/www.btmglobal.com\/category\/people\/\" rel=\"tag\">People<\/a><\/div>\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.btmglobal.com\/meet-the-team-raphael-gomes-lead-technical-engineer\/\" aria-label=\"Meet the Team: Raphael Gomes Lead Technical Engineer\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.btmglobal.com\/meet-the-team-raphael-gomes-lead-technical-engineer\/\">Meet the Team: Raphael Gomes Lead Technical Engineer<\/a><\/h2><div class=\"fusion-post-content-container\"><p> Meet the Team: Raphael Gomes, Lead Technical Engineer At BTM Global, our work goes beyond integrations and technology. We prioritize our relationships, building strong connections with our clients and colleagues. Our \u201cMeet the Team\u201d series introduces you to the [...]<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<article id=\"blog-1-post-27580\" class=\"fusion-post-medium post-27580 post type-post status-publish format-standard has-post-thumbnail hentry category-point-of-view tag-netsuite tag-oracle-retail\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"316\" height=\"140\" src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2018\/08\/btm_retina_logo-5.png\" class=\"attachment-blog-medium size-blog-medium lazyload wp-post-image\" alt=\"\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27316%27%20height%3D%27140%27%20viewBox%3D%270%200%20316%20140%27%3E%3Crect%20width%3D%27316%27%20height%3D%27140%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2018\/08\/btm_retina_logo-5.png\" data-srcset=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2018\/08\/btm_retina_logo-5-200x89.png 200w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2018\/08\/btm_retina_logo-5-300x133.png 300w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2018\/08\/btm_retina_logo-5.png 316w\" data-sizes=\"auto\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.btmglobal.com\/from-the-ceo-2023-year-in-review-and-a-look-ahead\/\">From the CEO: 2023 Year in Review and a Look Ahead<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-sep\"><\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-gallery\" href=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2018\/08\/btm_retina_logo-5.png\" data-id=\"27580\" data-rel=\"iLightbox[gallery]\" data-title=\"\" data-caption=\"\">\n\t\t\t\t\t\tGallery\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"fusion-rollover-title\">\n\t\t\t\t\t<a class=\"fusion-rollover-title-link\" href=\"https:\/\/www.btmglobal.com\/from-the-ceo-2023-year-in-review-and-a-look-ahead\/\">\n\t\t\t\t\t\tFrom the CEO: 2023 Year in Review and a Look Ahead\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-categories\"><a href=\"https:\/\/www.btmglobal.com\/category\/point-of-view\/\" rel=\"tag\">Point of View<\/a><\/div>\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.btmglobal.com\/from-the-ceo-2023-year-in-review-and-a-look-ahead\/\" aria-label=\"From the CEO: 2023 Year in Review and a Look Ahead\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.btmglobal.com\/from-the-ceo-2023-year-in-review-and-a-look-ahead\/\">From the CEO: 2023 Year in Review and a Look Ahead<\/a><\/h2><div class=\"fusion-post-content-container\"><p>  From the CEO: 2023 Year in Review and a Look Ahead Kimberly Berneck, President and CEO This year was a transformational one for BTM Global, and I couldn\u2019t be prouder. After nearly 20 years, my colleague Tom Schoen [...]<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<article id=\"blog-1-post-27567\" class=\"fusion-post-medium post-27567 post type-post status-publish format-standard has-post-thumbnail hentry category-btm-news category-people\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"202\" src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/12\/Phuong-Ho-Family-Feature-320x202.jpg\" class=\"attachment-blog-medium size-blog-medium lazyload wp-post-image\" alt=\"\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27783%27%20height%3D%27586%27%20viewBox%3D%270%200%20783%20586%27%3E%3Crect%20width%3D%27783%27%20height%3D%27586%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/12\/Phuong-Ho-Family-Feature-320x202.jpg\" data-srcset=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/12\/Phuong-Ho-Family-Feature-320x202.jpg 320w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/12\/Phuong-Ho-Family-Feature-700x441.jpg 700w\" data-sizes=\"auto\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.btmglobal.com\/meet-the-team-phuong-ho-quality-control-lead\/\">Meet the Team: Phuong Ho, Quality Control Lead<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-sep\"><\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-gallery\" href=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/12\/Phuong-Ho-Family-Feature.jpg\" data-id=\"27567\" data-rel=\"iLightbox[gallery]\" data-title=\"Phuong Ho Family Feature\" data-caption=\"\">\n\t\t\t\t\t\tGallery\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"fusion-rollover-title\">\n\t\t\t\t\t<a class=\"fusion-rollover-title-link\" href=\"https:\/\/www.btmglobal.com\/meet-the-team-phuong-ho-quality-control-lead\/\">\n\t\t\t\t\t\tMeet the Team: Phuong Ho, Quality Control Lead\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-categories\"><a href=\"https:\/\/www.btmglobal.com\/category\/btm-news\/\" rel=\"tag\">BTM News<\/a>, <a href=\"https:\/\/www.btmglobal.com\/category\/people\/\" rel=\"tag\">People<\/a><\/div>\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.btmglobal.com\/meet-the-team-phuong-ho-quality-control-lead\/\" aria-label=\"Meet the Team: Phuong Ho, Quality Control Lead\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.btmglobal.com\/meet-the-team-phuong-ho-quality-control-lead\/\">Meet the Team: Phuong Ho, Quality Control Lead<\/a><\/h2><div class=\"fusion-post-content-container\"><p> Meet the Team: Phuong Ho, Quality Control Lead At BTM Global, we believe our work is about more than technology. It\u2019s about our people and our relationships with clients and colleagues. We hope this \u201cMeet the Team\u201d series gives [...]<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<article id=\"blog-1-post-27532\" class=\"fusion-post-medium post-27532 post type-post status-publish format-standard has-post-thumbnail hentry category-point-of-view\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"200\" src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/10\/mobile_pos_feature.png\" class=\"attachment-blog-medium size-blog-medium lazyload wp-post-image\" alt=\"\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27320%27%20height%3D%27200%27%20viewBox%3D%270%200%20320%20200%27%3E%3Crect%20width%3D%27320%27%20height%3D%27200%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/10\/mobile_pos_feature.png\" data-srcset=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/10\/mobile_pos_feature-200x125.png 200w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/10\/mobile_pos_feature-300x188.png 300w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/10\/mobile_pos_feature.png 320w\" data-sizes=\"auto\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.btmglobal.com\/11-factors-for-maximizing-the-benefits-of-mobile-pos-and-self-checkout\/\">11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-sep\"><\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-gallery\" href=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/10\/mobile_pos_feature.png\" data-id=\"27532\" data-rel=\"iLightbox[gallery]\" data-title=\"mobile_pos_feature\" data-caption=\"\">\n\t\t\t\t\t\tGallery\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"fusion-rollover-title\">\n\t\t\t\t\t<a class=\"fusion-rollover-title-link\" href=\"https:\/\/www.btmglobal.com\/11-factors-for-maximizing-the-benefits-of-mobile-pos-and-self-checkout\/\">\n\t\t\t\t\t\t11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-categories\"><a href=\"https:\/\/www.btmglobal.com\/category\/point-of-view\/\" rel=\"tag\">Point of View<\/a><\/div>\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.btmglobal.com\/11-factors-for-maximizing-the-benefits-of-mobile-pos-and-self-checkout\/\" aria-label=\"11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.btmglobal.com\/11-factors-for-maximizing-the-benefits-of-mobile-pos-and-self-checkout\/\">11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout<\/a><\/h2><div class=\"fusion-post-content-container\"><p>11 Factors for Maximizing the Benefits of Mobile POS and Self-Checkout Kyle Wittet, Vice President, Oracle Retail Practice The retail industry is facing quite a puzzle: Customers want speed and efficiency, but also personalized service. They want to check out [...]<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<article id=\"blog-1-post-27522\" class=\"fusion-post-medium post-27522 post type-post status-publish format-standard has-post-thumbnail hentry category-btm-news\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"200\" src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/09\/spotlight_badge_feature.png\" class=\"attachment-blog-medium size-blog-medium lazyload wp-post-image\" alt=\"\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27320%27%20height%3D%27200%27%20viewBox%3D%270%200%20320%20200%27%3E%3Crect%20width%3D%27320%27%20height%3D%27200%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/09\/spotlight_badge_feature.png\" data-srcset=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/09\/spotlight_badge_feature-200x125.png 200w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/09\/spotlight_badge_feature-300x188.png 300w, https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/09\/spotlight_badge_feature.png 320w\" data-sizes=\"auto\" \/><div class=\"fusion-rollover\">\n\t<div class=\"fusion-rollover-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-link\" href=\"https:\/\/www.btmglobal.com\/btm-global-recognized-by-netsuite-as-summer-2023-alliance-partner-spotlight-award-winner\/\">BTM Global Recognized by NetSuite as Summer 2023 Alliance Partner Spotlight Award Winner<\/a>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-sep\"><\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"fusion-rollover-gallery\" href=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2023\/09\/spotlight_badge_feature.png\" data-id=\"27522\" data-rel=\"iLightbox[gallery]\" data-title=\"spotlight_badge_feature\" data-caption=\"\">\n\t\t\t\t\t\tGallery\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"fusion-rollover-title\">\n\t\t\t\t\t<a class=\"fusion-rollover-title-link\" href=\"https:\/\/www.btmglobal.com\/btm-global-recognized-by-netsuite-as-summer-2023-alliance-partner-spotlight-award-winner\/\">\n\t\t\t\t\t\tBTM Global Recognized by NetSuite as Summer 2023 Alliance Partner Spotlight Award Winner\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"fusion-rollover-categories\"><a href=\"https:\/\/www.btmglobal.com\/category\/btm-news\/\" rel=\"tag\">BTM News<\/a><\/div>\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t<a class=\"fusion-link-wrapper\" href=\"https:\/\/www.btmglobal.com\/btm-global-recognized-by-netsuite-as-summer-2023-alliance-partner-spotlight-award-winner\/\" aria-label=\"BTM Global Recognized by NetSuite as Summer 2023 Alliance Partner Spotlight Award Winner\"><\/a>\n\t<\/div>\n<\/div>\n<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.btmglobal.com\/btm-global-recognized-by-netsuite-as-summer-2023-alliance-partner-spotlight-award-winner\/\">BTM Global Recognized by NetSuite as Summer 2023 Alliance Partner Spotlight Award Winner<\/a><\/h2><div class=\"fusion-post-content-container\"><p> BTM Global Recognized by NetSuite as Summer 2023 Alliance Partner Spotlight Award Winner We are excited to share that Oracle NetSuite has named BTM Global a Summer 2023 Alliance Partner Spotlight Award Winner for the Retail category! NetSuite\u2019s Alliance [...]<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<\/div><div class=\"pagination clearfix\"><span class=\"current\">1<\/span><a href=\"https:\/\/www.btmglobal.com\/wp-json\/wp\/v2\/pages\/730\/page\/2\/\" class=\"inactive\">2<\/a><a class=\"pagination-next\" rel=\"next\" href=\"https:\/\/www.btmglobal.com\/wp-json\/wp\/v2\/pages\/730\/page\/2\/\"><span class=\"page-text\">Next<\/span><span class=\"page-next\"><\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":11663,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Blog - BTM Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.btmglobal.com\/news\/blog\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blog - BTM Global\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.btmglobal.com\/news\/blog\/\" \/>\n<meta property=\"og:site_name\" content=\"BTM Global\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BTMGlobal\/\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-06T17:59:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.btmglobal.com\/wp-content\/uploads\/2024\/03\/btm_retina_logo-3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"367\" \/>\n\t<meta property=\"og:image:height\" content=\"185\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.btmglobal.com\/news\/blog\/\",\"url\":\"https:\/\/www.btmglobal.com\/news\/blog\/\",\"name\":\"Blog - BTM Global\",\"isPartOf\":{\"@id\":\"https:\/\/www.btmglobal.com\/#website\"},\"datePublished\":\"2015-12-04T02:54:23+00:00\",\"dateModified\":\"2020-10-06T17:59:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.btmglobal.com\/news\/blog\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.btmglobal.com\/news\/blog\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.btmglobal.com\/news\/blog\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.btmglobal.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\/\/www.btmglobal.com\/news\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Blog\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.btmglobal.com\/#website\",\"url\":\"https:\/\/www.btmglobal.com\/\",\"name\":\"BTM Global\",\"description\":\"Retail System Integration &amp; 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