See’s Candies Positioned for Successful Reopening during COVID-19 with BTM Global Collaboration
New buy online, pick up in store capabilities allows for reopening of select See’s Candies stores and provides See’s Candies customers and fans a way to purchase their favorite sweet treats seamlessly
MINNEAPOLIS – (July 30, 2020) – BTM Global, a premier provider of system integration and development services, announced that See’s Candies, the nearly-100-year-old candy company, now offers buy online and pick up in store for its wide array of fresh, American-made quality chocolates and candies.
After temporarily closing more than 200 stores amid the COVID-19 pandemic, See’s Candies selected BTM Global to collaborate and create a way to continue serving customers safely and efficiently. As See’s Candies’ technology partner and integrator for Oracle Retail solutions, BTM Global led the effort to integrate inventory, Oracle Retail Xstore Point-of-Service and See’s ecommerce system, as well as develop a service layer to ensure communication between each stage of an order, from start to finish. With the new contact-free, pick up service “Click→ Pick→Go!”, See’s stores went from a pause in business for the first time since World War II, to selling chocolate and treats again in less than three weeks.
“Our customers have been eager to purchase their classic favorites and return to their sweet traditions. We were thrilled to launch our Click→ Pick→Go! offering so quickly,” said Pat Egan, President and CEO, See’s Candies. “Our previous projects with BTM Global demonstrated their high quality of work and creativity, and our teams worked collaboratively to solve the problem of selling products while keeping our employees and customers protected.”
“See’s ability to pivot quickly and continue delighting customers speaks to its team culture and visionary leadership,” said Tom Schoen, CEO of BTM Global. “In just a few weeks, the results of our collaboration were tremendous and we’re thrilled to watch as See’s famous candies get back in the hands of its loyal customers.”
BTM Global is a long-standing member of the Oracle PartnerNetwork (OPN) Specialized program.
About BTM Global
BTM Global Consulting, LLC (“BTM Global”) provides system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. Through strategy, development, implementation and support, BTM Global approaches each project as a partnership that helps clients become more seamless, efficient and profitable. Its teams are made up of strategic advisors, problem solvers and proactive partners who examine a project from many angles and perspectives to offer the best solution to a client’s challenges. For more information, visit www.btmglobal.com.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.
About See’s Candies
For almost 100 years, See’s Candies has been dedicated to making candy Mary See’s way. Only the finest, freshest ingredients are used in making each recipe. American made, famous for deliciousness, with the friendliest customer service—since 1921. Today, customers can choose from over 100 different candies and chocolates, whether shopping online or visiting one of See’s iconic black-and-white checkered shops. Founded and headquartered in sunny California, See’s Candies has expanded from one candy shop to over 240 shops across America and a flourishing online store. For more information visit https://www.sees.com/.
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