Polymer80 Scales to Meet Online Customer Demand with NetSuite
Innovative firearm designer and developer implements NetSuite to improve efficiencies and deliver a seamless shopping experience
MINNEAPOLIS (November 10, 2020) – Polymer80, a firearms parts manufacturer, has chosen BTM Global, a premier provider of system integration and development services, to implement Oracle NetSuite. With NetSuite, Polymer80 will be able scale its business to meet rapidly growing demand while enhancing customer support and the overall customer experience.
Founded in 2014, Polymer80 designs and develops firearms and after-market accessories. To meet a rapid increase in demand for its unique experience in which its customers can participate in the firearm building process, Polymer80 needed a scalable solution that could streamline and automate several disparate systems. To meet this need and increase the efficiency of its business operations, Polymer80 selected NetSuite. BTM Global led the implementation of NetSuite as well as integrations with third-party tax, shipping, and payment processing solutions.
“By providing visibility and control across our entire business, NetSuite will help us manage product availability and continue to deliver a seamless experience as our customer base rapidly expands,” said David Borges, co-founder and CEO, Polymer80, Inc. “BTM Global’s range of technical and functional expertise, as well as its strategic counsel throughout each phase of the project, have been key to the success of this deployment.”
With NetSuite, Polymer80 will be able to improve the execution of purchase orders, enhance inventory management, and provide a modern digital experience for its customers. NetSuite SuiteCommerce will provide Polymer80 with an integrated ecommerce solution that will provide a superior web store, order management and accounting capabilities. As a result, the Polymer80 team will be able to improve the customer experience by taking advantage of a clearer, unified view of each customer.
“This was a great partnership with the team at Polymer80 and good partnerships are what make a project successful,” said Tom Schoen, CEO, BTM Global. “With NetSuite, the Polymer80 team will have a unified view of the customers across all operations and channels and that will not only help them create new opportunities, but also strengthen their position as an innovative leader in their industry.”
About BTM Global
BTM Global Consulting, LLC (“BTM Global”) provides system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. Through strategy, development, implementation, and support, BTM Global approaches each project as a partnership that helps clients become more seamless, efficient, and profitable. Its teams are made up of strategic advisors, problem solvers, and proactive partners who examine a project from many angles and perspectives to offer the best solution to a client’s challenges. For more information, visit www.btmglobal.com.
Polymer80, Inc. designs and develops innovative firearms and after-market accessories that provide ways for customer to participate in the build process while expressing their right to bear arms. This provides a fun learning experience and a greater sense of pride in their completed firearm. We summarize this with our motto of “Engage Your Freedom.”
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