Helzberg Diamonds & BTM Discuss Smart Upgrades at Cross Talk 2019!
Oracle Retail Cross Talk is an executive retail forum that connects brands to share best practices and innovative ideas. We love the exclusive focus on retail, the diversity of helpful sessions, and the time to engage with current clients and new connections!
We’re especially excited that Cross Talk is in our hometown of Minneapolis. Stop by our kiosk on the 2nd floor and be sure to join us for our breakout session with Helzberg Diamonds!
Helzberg Diamonds and BTM Global: Keeping Clarity with a Smart Upgrade Strategy
Mary Valentine, Director of Store Systems, Helzberg Diamonds
Kimberly Berneck, Senior Vice President, Delivery Management, BTM Global
Tuesday, June 11 – 11:00am
Diamond Ballroom AB
Helzberg Diamonds implemented Oracle Retail Xstore Point-of-Service (POS) to support growth across more than 220 stores in the United States. The team is working on completing two upgrades within 18 months to provide additional touchpoints and services to its customers. By shifting to the current release, Helzberg can take advantage of new enhancements, features, and functionality that curate a better customer experience.
Learn how Helzberg was able to move quickly and successfully in partnership with BTM Global to respond to ever-changing business needs and customer expectations!
Go here to learn more and get the full Cross Talk agenda!