Point-of-sale system upgrades are complex, and Red Wing Shoes certainly experienced that when the retailer attempted to transition from its legacy system to Oracle Retail Xstore Point-of-Service (POS).
In this profile on CIO.com, “Retail CIO improves project management to push POS,” Red Wing Shoes CIO Marc Kermisch discusses the company’s implementation journey, including the challenges of transitioning from a legacy system and its goal of delivering a seamless, integrated sales experience to customers and associates alike.
As Red Wing’s implementation struggles grew, Kermisch sought a technology partner to guide them through the project. From the article:
BTM Global embraced agile development methods, quickly capturing requirements and conducting four-week sprints before passing the software on to Red Wing for testing and verification. It was exactly what Kermisch needed to complete the project.
Go here to read the full story of Red Wing Shoes’ POS journey.