Perry Ellis International is Live with ORCE in the Cloud
BTM Global completes one of the first ORCE v17 cloud implementations with data converted and migrated from a legacy CRM system; also one of the first to integrate ORPOS to ORCE.
MINNEAPOLIS (September 10, 2018) – BTM Global, a premier provider of retail system integration and development services, announced that Perry Ellis International (PEI) is live with one of the industry’s first Oracle Retail Customer Engagement (ORCE) v17 implementations in the Oracle cloud, which included converting and migrating data from a legacy CRM system. This project was also one of the first in the industry to integrate Oracle Retail Point-of-Sale (ORPOS) to ORCE. In addition to implementation leadership, BTM Global supported end-to-end testing and training. PEI and BTM Global have rolled out ORCE to approximately 70 stores in the U.S. and U.K.
With the new ORCE customer relationship management system, PEI can meet customers’ high expectations regarding its loyalty programs, including exclusive sales and early access to new arrivals. With a faster, scalable and more flexible system, PEI can deliver customer deals consistently across all of its selling channels. With data at its fingertips, the retailer gains greater intelligence for shaping future customer programs and enhancing loyalty offerings.
PEI chose BTM Global based on its proven success with past PEI projects and BTM’s superior ability to collaborate with PEI’s fast-paced culture.
“This project had a tight timeline of three months, but we knew BTM could manage the complexity and speed because of our history of successful work together,” said Sandeep Baghel, director of retail systems, Perry Ellis International. “Because this project was one of the first of its kind in the industry, the BTM team’s ability to learn and adapt quickly was invaluable.”
“We understand PEI’s priorities and values, and our teams have worked well together throughout several projects,” said Tom Schoen, CEO of BTM Global. “Our long-term relationship enabled us to make this unique project very efficient and successful together.”
BTM Global is a long-time Gold-level member in the Oracle Partner Network Specialized program.
About BTM Global
BTM Global Consulting, LLC (“BTM Global”) provides retail system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. Through strategy, development, implementation and support, BTM Global approaches each project as a partnership that helps clients become more seamless, efficient and profitable. Its teams are made up of strategic advisors, problem solvers and proactive partners who examine a project from many angles and perspectives to offer the best solution to a client’s challenges. For more information, visit www.btmglobal.com.
About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.
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