11th April

Change Management during a Technology Project: Don’t Overlook your People

April 11th, 2017|People, Point of View|

By Andy Huynh, Chief Technology Officer Organizations rightfully spend a lot of time, money and resources figuring out which systems and applications will best help them meet their goals. Once determined, timelines are set, budgets are laid out, partners are brought on, teams are built and plans are executed. But the other half of the technology [...]

7th March

Welcome ArMand Nelson, Director of Retail Strategy

March 7th, 2017|BTM News, People|

We’re thrilled to introduce ArMand Nelson, who has joined us as Director of Retail Strategy! In this new role, he’ll be responsible for leading special projects for our retail clients, collaborating on our strategic growth initiatives, and contributing his vast knowledge of retail and retail technology solutions to the BTM team. ArMand brings extensive experience [...]

28th February

EMV Implementations: What’s Different for SMBs?

February 28th, 2017|People, Point of View|

By Kimberly Berneck, Senior Vice President, Delivery Management | BTM Global February 28, 2017 Improving payment technology, particularly with EMV, point-to-point encryption and tokenization, continues to be a priority for retailers. As high-profile security breaches persist in the news headlines, consumers are more wary of how, where and when their credit card information is transmitted. [...]

6th December

Meet the Team: Kate Mayer, Vice President of Retail Strategy

December 6th, 2016|People|

At BTM Global, we believe our work is about more than just technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives you a better understanding of the personalities and passions that make up BTM Global! We’re not the largest retail system integrator and developer [...]

16th November

TomTalks Video Series: Balancing Personalization with Data Security

November 16th, 2016|People, Video|

As consumers demand a more personal shopping experience, retailers struggle to identify each unique customer. Third-party tools can help solve the problem, but there are many security questions to consider. Our own Tom Schoen addresses them in less than 90 seconds.