Don’t end with a bang: Tom Schoen discusses software knowledge transfer on

January 7th, 2016|BTM News, Media Coverage|

Whether you’re planning or are in the midst of an enterprise technology change, the situation can be daunting. But the implementation is only half of the equation: What happens when the project is done? Are your teams ready to take charge of the new software and systems? Or will you be hit with unexpected and [...]