Point-of-sale system upgrades are complex, and Red Wing Shoes certainly experienced that when the retailer attempted to transition from its legacy system to Oracle Retail Xstore Point-of-Service (POS). In this profile on CIO.com, “Retail CIO improves project management to push POS,” Red Wing Shoes CIO Marc Kermisch discusses the company’s implementation journey, including the challenges [...]
Managing What You Don't Know: Factors for a Successful EMV Implementation The U.S. has lagged in EMV adoption in part because retailers' implementations have been anything but smooth and consistent. There are many players involved, and authorizers are building and adding to EMV even as retailers are getting certified. With all of this uncertainty, you [...]
Three Questions to Answer when Balancing Personalization with Data Security Would you trade your personal data for a more customized retail shopping experience? More and more consumers are saying yes. This is good news for retailers that want a better understanding of their customer base in order to shape a personalized shopping experience. Yet consumers’ [...]
Tom Schoen in RIS News: Planning for a Smooth Knowledge Transition Technology and systems are at the core of your operations, so when a new system has to be implemented, it requires an immense amount of planning to ensure you choose the right technology, the right technology partner, and that the implementation goes smoothly. But [...]
What's the Most Important Question to Ask a Technology Partner? When looking for a partner to help you with technology development or implementation, your options can be overwhelming. How do you tell the difference between companies? Don’t they all promise to do the same thing? And doesn’t it really come down to who can do [...]
