8th November

World Kitchen Enhances Customer Experience

November 8th, 2017|BTM News, Clients, Video|

World Kitchen, a U.S.-based kitchenware products maker and distributor that owns and licenses brands such as Pyrex, CorningWare, Corelle and others,  wanted to invest in a new point-of-service (POS) system for its stores to better service customers and empower store associates. This included the ability to provide new offerings, new promotions, better keep the attention of the [...]

25th October

National Retailer to Deliver Enhanced Shopper Experience

October 25th, 2017|BTM News, Clients|

When a national retailer needed to strengthen its mobile and promotion capabilities and improve the shopper experience, it chose BTM as the implementation/integration partner because of our deep industry experience and ability to deliver an expert process. Our teams provided transition, life-cycle support, as well as payment integration and upgrade services for Oracle Retail Xstore [...]

17th October

Red Wing Shoes: Customer Engagement in the Modern Retail Environment

October 17th, 2017|BTM News, Clients|

The modern point-of-service (POS) is much more about service than about sales. As stores increasingly become a place for new experiences, the POS takes on an enhanced role in the customer lifecycle. For instance, it may empower associates to engage with customers on a deeper level with mobile commerce capabilities, provide seamless inventory visibility across [...]

7th September

Fast, Nimble Implementation Delivers Expanded Omni-Channel Infrastructure for Global Retailer

September 7th, 2017|BTM News, Clients|

Retailers don’t have an option when it comes to keeping up with the unprecedented changes happening in the industry: They must transform and modernize, and technology infrastructure is key to that. A global retailer with thousands of stores sought to improve its in-store customer experience, enable greater productivity and efficiency tools for store associates, and [...]

28th March

Connecting at OIC 2017!

March 28th, 2017|Clients, Events|

Oracle Industry Connect lived up to its name last week, as the event was all about connecting for us: Connecting with current clients, potential clients, partners and so many others in the retail tech industry. We were proud to be a gold sponsor of an event that establishes and shapes so many of the relationships [...]