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So far btm-it-contact@btmgcs.com has created 47 blog entries.
17th August

Andy Huynh Discusses Change Management at RetailCustomerExperience.com

August 17th, 2017|BTM News, Media Coverage, Point of View|

  Organizations rightfully spend a lot of time, money and resources figuring out which technology systems and applications will best help them meet their business objectives and customer service goals. Core to the implementation phase of those technologies is the people within your organization. But sometimes, let’s admit, they’re an afterthought. While technology changes are [...]

15th August

When Implementing an Analytics Plan, Know what’s Realistic

August 15th, 2017|BTM News, Media Coverage, Point of View|

We’re able to collect more data on consumers, their habits, and our own business operations than ever before. The excitement around what a company could know with the right data is enticing, and significant resources are spent working with analytics firms to develop plans for the KPIs you want to gather and measure about your [...]

14th August

Still Putting off an EMV Implementation? Get Help with the Hurdles.

August 14th, 2017|BTM News, Media Coverage, Point of View|

EMV adoption rates in the U.S. were slow to start but are gradually creeping upward, though still with some challenges. In its 2016 State of Retail Payments Study, the National Retail Federation and Forrester Research found that 57 percent of merchants have installed EMV equipment but can’t enable it because they are waiting for system [...]

13th July

Meet the Team: Kyle Wittet

July 13th, 2017|Events|

Meet the Team: Kyle Wittet, Solution Architect Manager At BTM Global, we believe our work is about more than just technology. It’s about our people and our relationships with clients and colleagues. We hope this “Meet the Team” series gives you a better understanding of the personalities and passions that make up BTM Global! Kyle [...]

13th June

How We Build Successful, Cohesive Teams – 8,000 Miles Apart

June 13th, 2017|People, Point of View|

Author: Andy Huynh, Chief Technology Officer Global teams aren’t unique in the tech space, but their structure and culture differ from one organization to the next. Prospective clients often ask about our team make-up here at BTM – and new clients often note it as a differentiator. Our U.S. headquarters in Minneapolis and our Vietnam [...]